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FAQs

Your Questions, Answered Clearly

Everything you need to know about how banxlocal works, what we offer, and how we’re changing access to banking across the UK.

  • banxlocal is an independent branch network and digital platform that allows customers to access multiple banks and financial services from a single branch or app. We combine face-to-face service with digital convenience.

  • banxlocal connects partner banks and financial service providers through shared branches and a feature-rich app. Customers can manage accounts, make payments, access savings and loans, and verify identity — all in one place.

  • Yes. banxlocal branches provide access to a range of partner banks and services. You can view accounts, make transactions, and speak with bank representatives — all under one roof.

  • No, banxlocal is not a bank. We’re a service platform that partners with multiple banks to provide secure access through shared branches and our mobile app.

  • Yes. The banxlocal app uses advanced security features, including biometric ID verification (face, voice, fingerprint), and is built on secure, open banking technology.

  • You can access payments, savings, loans, insurance, currency exchange, and account services from multiple partner banks — all via one app or branch.

  • Unlike traditional banks, banxlocal offers access to multiple banks and providers in one place. We focus on inclusivity, accessibility, and bringing human interaction back to the high street.

  • Our first branches are launching soon on high streets across the UK. Contact us to find out when we’re coming to your area.

  • Anyone in the UK can use banxlocal — especially those who want easier, in-person access to banking, or who prefer a hybrid approach to managing their finances.

Discover smarter local banking

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